Privacy Policy
Last Updated: August 2026
At LUNEXAGIFT.IN, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Order Details
Device Information
IP Address
Browser Information
Payment information is processed securely through trusted payment gateways. LUNEXA does not store your debit card, credit card, or UPI PIN information.
2. How We Use Your Information
Your information is used to:
Process and deliver your orders.
Provide customer support.
Send order confirmations and shipping updates.
Improve our website and services.
Prevent fraud and maintain website security.
Comply with applicable legal obligations.
3. Cookies
Our website uses cookies and similar technologies to:
Improve your browsing experience.
Remember your shopping cart.
Understand website performance.
Provide a better shopping experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Information Sharing
We may share your information only with trusted third parties when necessary, including:
Shipping and delivery partners.
Secure payment gateways.
Shopify platform and essential website service providers.
Analytics and marketing service providers.
We do not sell, rent, or trade your personal information to any third party.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or storage is completely secure.
6. Third-Party Services
Our website may use trusted third-party services such as:
Shopify
Payment Gateway Providers
Google Analytics
Meta Pixel (if enabled)
These services have their own privacy policies governing the use of your information.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
You may contact us to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data (where applicable).
Unsubscribe from promotional communications at any time.
9. Children's Privacy
LUNEXAGIFT.IN is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last Updated" date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@lunexa.in